Suppose that you purchased a branded new HP laptop and you are excited for new and exciting experience. But this does not respond when you move your fingers over the screen. You feel crazy and wish to claim the company. We would like to advise you few measures before you take any instruction further. There are probabilities that you are having problems related to technical settings. You must refer to manual that you have got with the device. If that is not help, you should follow these instructions provided by toll free HP support help number 1-888-657-9666 opened round the clock. Online technical support team is also available to help you for any trouble.
Confirm that your device is Touchscreen-
If you hope that your device supports that technology, but not assured, and then search for “View Pen and Touch Info”. If you find out there is no Pen or Touch Input available, check properly your product details on the website and you can find out it on the label if you don’t see the words Touch or Touch smart, this displays that your PC does not have a touchscreen. But if your device does support the feature and still you are not able to operate the settings and you can try these resolutions.
Support the touchscreen driver-
You have to open the device manager from the window. You need to tap on Human Interface devices and press right click on the touchscreen device HID-Complaint Touch Screen and click “Enable” button. If you have allowed the driver and still it is not responding, then you must update the driver appropriately.
Important Instructions to update driver-
- Need to go to the taskbar.
- Tap on HP support assistant button.
- Need to click MY device and choose updates in my PC box.
- Navigate to Internet time tab and then choose change settings.
- You will get the appropriate links to update.
- Tap on the necessary link and update.
After updating, you will be capable to activate the feature. But if you find out it difficult to update it yourself, you can ask from technical experts through toll free HP support number 1-888-657-9666 to assist you in that case. They will guide you rightly with right instructions to solve any kind of technical issue. They are available 24 hour to offer unlimited technical support or best customer services for HP users sitting anywhere around the world.
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