HP printers are manufactured with high-end components and features to perform efficiently in every environment. Although, it is undeniable that there are some technical issues that may appear suddenly. Most of the time, you cannot even detect the problems, but all of sudden your printer stops responding without any previous indication. Generally this happens, when your printer is offline and there is no specific method to troubleshoot the offline errors in HP printer. Below we have discussed some of the methods that can help you to troubleshoot the offline error in your HP printer. For further help and support, you can use HP technical support number, where you will get experts guidance.
Restart your printer:
Restarting your printer will resolve lots of problems as it retains its original settings and form. So, you need to turn off your HP printer for few minutes and then start it again in order to bring it online.
Check the printer’s connection with your computer:
Ensure that your HP printer is connected to your computer perfectly, as if there is any network connectivity problem then your printer can show a number of problems.
Use administration rights:
In order to recover your HP printer from offline mode, you must first log in with the account that consist of “Manage Printer” menu.
Now select “devices and printer” by clicking on the Start:
Here, you need to right-click on the “Printers” option and then click on “See what’s printing” to launch the spooler. Further you need to open the printer and uncheck the “Use Printer offline” option. Here, you need to ensure the status changes to online.
- In case your HP printer is not getting free from the offline zone, check out the following steps-
- Once closing the spooling window, you should get back to the Drivers and printers.
- Check out the official website of the manufacturer to download the right drivers for your printer.
- Now follow the on-screen prompt to install and run the drivers on your computer.
Try the other alternative, in case the above method does not help you to fix the problem-
- First of all you need to go to “Control panel” once you click “Start”
- Now, you have to search for “troubleshooter” through a comprehensive search at the top right corner.
- Then simply click on the troubleshooting link in order to retain the HP printer
- Now under the section of Hardware and Sound, click on “Use a printer”.
- Now provide the prompted commands and let the troubleshooter diagnose and resolve the issue.
For more help and support feel free to connect with our support service via HP tech support phone number +1-800-439-2178. Here, you will be supported by the team of experts and professionals who are highly skilled and experience in resolving all sorts of glitches associated with HP printer. For further help, you contact HP official helpdesk.
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